Privacy Policy — kx98

kx98 ("the Platform", "we", "us", "our") operates the online casino and sports betting platform accessible at https://kx98.bet. In the course of providing our services to players located in Bangladesh, we collect and process certain personal data. This Privacy Policy sets out in clear terms what data we collect, why we collect it, how it is stored and protected, how long we retain it, and the rights you have in relation to your personal data.

This policy applies to all personal data we hold about you as a registered player, prospective player, or visitor to the kx98 platform. It applies regardless of the device you use to access the platform — whether that is a smartphone in Dhaka, a tablet in Chittagong, or any other device anywhere in Bangladesh. Where we refer to "personal data" in this policy, we mean any information that identifies you or that could reasonably be used to identify you.

kx98 uses the personal data we collect solely for legitimate purposes directly connected to the operation of the platform and the delivery of services to our players. We do not use personal data for purposes that are incompatible with those described in this policy. Specifically, we use your data for the following purposes:

• Account registration and management: creating and maintaining your kx98 account, verifying your identity against the information you provided at registration, and managing account settings at your request.
• Payment processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard; matching incoming payments to the correct account; processing withdrawal requests to the appropriate payment destination.
• Age and identity verification: confirming that each player meets the 21+ age requirement before permitting account activation, and re-verifying identity when required by our platform policies.
• Fraud and security monitoring: detecting and investigating suspicious account activity, preventing money laundering, identifying multi-accounting, and protecting the platform and its players from fraudulent conduct.
• Responsible gaming: monitoring playing patterns to identify indicators of problem gambling and, where appropriate, triggering the responsible gaming interventions described in the kx98 Responsible Gaming policy.
• Customer support: using the information in your account and your support correspondence history to respond effectively to support queries, resolve disputes, and improve service quality.

We do not use your personal data to make solely automated decisions that have significant legal or similarly significant effects on you without human review. Where automated systems flag an account for review (for example, for suspected fraud or responsible gaming concerns), a member of the kx98 team reviews the flag before any consequential action is taken.

kx98 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We share your personal data only in the following limited circumstances, and only to the extent strictly necessary for each purpose:

• Payment processors: we share the minimum necessary payment data with our integrated payment service providers (including bKash, Nagad, Rocket, and Upay) solely to process your requested transactions. These providers process your data under their own privacy policies and are independently responsible for their data handling practices.
• Identity verification providers: we share name, date of birth, and identity document data with regulated KYC and identity verification service providers for the sole purpose of verifying your identity as required for account activation.
• Fraud prevention and anti-money laundering: we may share transaction and identity data with fraud prevention networks and, where legally required, with financial intelligence units or law enforcement authorities in connection with the investigation of suspected financial crime.
• Legal and regulatory requirements: we may disclose personal data where we are required to do so by applicable law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.

All third parties with whom kx98 shares personal data are required to handle that data securely, to use it only for the specified purpose, and to comply with applicable data protection laws. kx98 does not permit third-party service providers to use your data for their own marketing or analytics purposes.

kx98 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account registration and KYC data is retained for the duration of your active account relationship with kx98, plus a minimum of five years following account closure, in accordance with financial record-keeping requirements. Transaction data is retained for a minimum of five years from the date of each transaction. Communications data (support tickets and email correspondence) is retained for two years from the date of the last communication in each ticket or thread.

Where personal data is no longer required and the applicable retention period has expired, kx98 securely deletes or anonymises that data. Anonymised data — from which individual identity cannot be recovered — may be retained indefinitely for aggregated statistical analysis and platform improvement purposes.

kx98 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption for all data in transit between your device and our servers, encrypted storage of sensitive personal and financial data at rest, role-based access controls that restrict access to personal data to authorised personnel only, regular security audits and vulnerability assessments, and two-factor authentication options for player accounts.

While kx98 takes all reasonable steps to protect your personal data, no transmission of data over the internet or method of electronic storage is completely secure. Players are reminded that they are also responsible for maintaining the security of their own account credentials — including choosing a strong, unique password and not sharing login details with any third party. If you believe your account security has been compromised, please contact [email protected] immediately.

kx98 reserves the right to update or amend this Privacy Policy at any time. All changes are effective upon publication to the platform. Where a change materially affects the way in which we process your personal data, we will endeavour to provide advance notice via the email address registered to your account before the change takes effect.

The version of this Privacy Policy currently in force is the version published on this page. The "Last Updated" date shown at the top of this page indicates when this policy was most recently revised. We encourage you to review this policy periodically to stay informed about how kx98 handles your personal data.